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PostgreSQL installation issues

Moderator

Re: PostgreSQL installation issues

Can you try the following steps::

 

1. Uninstall Postgres

2. Open registery search for any related entries and delete them

3. Delete Postgres or EnterpriseDB from user management console

4. Search HDD for any postgres related tmp files and delete the same. 

 

Once through these steps, please try to install it once more.

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Level 2 Adventurer

Re: PostgreSQL installation issues

Hi AmitSharma and thanks for the help.

I followed your suggestion, done all the checks,and tried to install again.

Same error again (C:\Users\Francesca\AppData\Local\Temp\postgresql_installer_3faa3b022f\getlocales.exe : child killed: unknown signal). I went and check the Temp folder and found this bitrock_installer log file (I hope it can help a bit, althought I haven't a clue what it says)

 

Log started 11/06/2017 at 12:12:00
Preferred installation mode : qt
Trying to init installer in mode qt
Mode qt successfully initialized
Could not find registry key HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-10 SB_Version. Setting variable sb_version to empty value
Could not find registry key HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-10 pgAdmin_Version. Setting variable pgadmin_version to empty value
Could not find registry key HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-10 CLT_Version. Setting variable clt_version to empty value
Could not find registry key HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-10 Data Directory. Setting variable server_data_dir to empty value
Executing C:\Users\Francesca\AppData\Local\Temp/postgresql_installer_3faa3b022f/temp_check_comspec.bat
Script exit code: 0

Script output:
"test ok"

Script stderr:

Could not find registry key HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-10 Data Directory. Setting variable iDataDirectory to empty value
Could not find registry key HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-10 Base Directory. Setting variable iBaseDirectory to empty value
Could not find registry key HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-10 Service ID. Setting variable iServiceName to empty value
Could not find registry key HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-10 Service Account. Setting variable iServiceAccount to empty value
Could not find registry key HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-10 Super User. Setting variable iSuperuser to empty value
Could not find registry key HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-10 Branding. Setting variable iBranding to empty value
Could not find registry key HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-10 Version. Setting variable brandingVer to empty value
Could not find registry key HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-10 Shortcuts. Setting variable iShortcut to empty value
Could not find registry key HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Installations\postgresql-x64-10 DisableStackBuilder. Setting variable iDisableStackBuilder to empty value
[12:12:05] Existing base directory:
[12:12:05] Existing data directory:
[12:12:05] Using branding: PostgreSQL 10
[12:12:05] Using Super User: postgres and Service Account: NT AUTHORITY\NetworkService
[12:12:05] Using Service Name: postgresql-x64-10
Executing cscript //NoLogo "C:\Users\Francesca\AppData\Local\Temp\postgresql_installer_3faa3b022f\prerun_checks.vbs"
Script exit code: 0

Script output:
The scripting host appears to be functional.

Script stderr:

Executing C:\Users\Francesca\AppData\Local\Temp\postgresql_installer_3faa3b022f\vcredist_x86.exe /passive /norestart
Script exit code: 0

Script output:

Script stderr:

Executing C:\Users\Francesca\AppData\Local\Temp\postgresql_installer_3faa3b022f\vcredist_x64.exe /passive /norestart
Script exit code: 0

Script output:

Script stderr:

Executing C:\Users\Francesca\AppData\Local\Temp\postgresql_installer_3faa3b022f\getlocales.exe
Script exit code: unknown signal

Script output:

Script stderr:
child killed: unknown signal

Error running C:\Users\Francesca\AppData\Local\Temp\postgresql_installer_3faa3b022f\getlocales.exe : child killed: unknown signal