The database cluster initiaslisation failed

[devriesjp]

Hello,

I am trying to install my first Postgress Enterprise DB on a Linux-7 node.

I run the GUI thru  "edb-as10-server-10.5.12-1-linux-x64.run"   with user root

At the end i receive the error messages
       Problem running post-install step
       Installation may not complete correctly
      The database cluster initiaslisation failed

I search what is wrong, but i just do not get it.

What am i doing wrong, how can i solve this.

Help is appreciated.

Regards,

Jaap

[Rohit]

Hi Jaap,

Thank you for reporting the issue with us.

You can go through below URL to use the graphical installation wizard on a Linux system : https://www.enterprisedb.com/docs/en/10.0/EPAS_Inst_Guide_v10/EDB_Postgres_Advanced_Server_Installat...

Also, Post installation you can go through below URL to us StackBuilder Plus utility, which provides a graphical interface that simplifies the process of updating, downloading and installing modules that complement your Advanced Server installation. It also automatically resolves any software dependencies. https://www.enterprisedb.com/docs/en/10.0/EPAS_Inst_Guide_v10/EDB_Postgres_Advanced_Server_Installat...

Please try to re-install it and if in case you face any errors/issues, Could you please share the screenshots for the same.

Healthy Regards,

Rohit

[devriesjp]

Hi

I added 4 screen shots.

During the installation i tooks the defauls

I have no menu items on my Linux machine, so i do not kow how to run StackBuilder separatly

Hope you can help me further

Regards,

Jaap

[dhananjayjejur]

Hi Jaap,

We would like you to share a couple of things more

1.Does the user EnterpriseDB has required permissions on the data directory location.
2. To install the stackbuilder seperatly you need to re-run the "edb-as10-server-10.5.12-1-linux-x64.run" binaries and it will ask the component which you want to install. 
 Please select the required component(Stackbuiledrplus is one)
3. Please provide the installation logs which are available under the /tmp directory. and after the re-installation.

[devriesjp]

Hi,

I think it has to do with this error in the log:

Initialising the database cluster (this may take a few minutes)...
Executing /opt/edb/as10/installer/server/initcluster.sh "enterprisedb" "enterprisedb" "/opt/edb/as10/installer/server" "/opt/edb/as10" "/opt/edb/as10/data" "/opt/edb/as10/data/pg_wal" 5444 DEFAULT oracle 66 oltp
Script exit code: 1

Script output:
 User enterprisedb does not have required permissions on directory /opt/edb/as10

Yesterday, iI switched to a different Linux machine:

There i started the installation without any issues.

For now i think i let it this way, and will concentrate on Postgress itself for now.

Thanks for you help.

Regards,

Jaap

[devriesjp]

Hi,

I was able to do the installation, on the node where it failed.

I created the directory /opt/edb/as10 and gave chmod 777 rights.

This time the installation went succesfull.

I see the data subdirectory created, with user and group "enterprisedb".

This was probably not possible earlier.
By changing the rights, it succeed.

Regards,

Harry