cancel
Showing results for 
Search instead for 
Did you mean: 

EnterpriseDB Technical Alert for Backup and Recovery Tool (BART) 2.0 and 2.1 #20180918.01

 

Technical Alert Name
EDB Technical Alert for Backup and Recovery Tool (BART) 2.0 and 2.1
Product Type
EDB Backup and Recovery Tool
Severity
Critical
Release Date
9/18/2018
Technical Alert Details
Technical Alert
SEVERITY: Critical
 
ALERT FOCUS
BART 2.0 and 2.1
 
RECOMMENDED ACTIONS
Status: Critical
Recommended: As previously reported, an issue has been found with the BART 2.0 and 2.1 incremental backup feature. Under isolated circumstances, incremental backup(s) have been found to have data corruption. This causes an issue when doing a restore which has the data corruption issue and starting the database server using the restored cluster. This issue was found through the course of low-probability hardening tests and has not been observed in any customer environments to date.
 
This Technical Alert is notifying you of potential data corruption in incremental backup for EDB Backup and Recovery Tool v2.0 and v2.1.
 
It is recommended to perform a full backup as soon as practical and disregard any previous incremental backups.

Under the original communication EDB indicated that a critical patch would be available within a few weeks, but it has been more complicated than expected to correct.  We continue to work to correct this issue and will issue a patch as soon as it is available.  In the meantime, it is critical to continue to avoid performing and relying upon incremental backups.  We will issue further updates as soon as more information becomes available. 
 
IS THIS ALERT FOR ME?
This alert is for customers using:
  • EDB Backup and Recovery Tool v2.2 Beta
  • EDB Backup and Recovery Tool  v2.0 and 2.1
TROUBLESHOOTING 
If you experience any problems applying the upgrade or restoring the old version after applying the upgrade please contact Technical Support at:

Email:  support@enterprisedb.com
Phone: US: +1-732-331-1320 or 1-800-235-5891
UK: +44-2033719820
Brazil: +55-2139581371
India: +91-20-66449612
Version history
Revision #:
1 of 1
Last update:
‎09-18-2018 11:28 AM
Updated by:
 
Labels (4)
Contributors